Claims Handling

We're not just here to sell you an insurance package and hand you a claims hotline number when a loss actually hits. We work with you and your carrier's claims handler to optimize evidence collection, claim formation, and speedy settlement.
Beyond a Broker
Have a claim that is insured under a policy that we didn't broker? Or perhaps not insured at all? We offer claims handling as a service, separate from our broker services, where we step in and act as if we were your own in-house claims manager.
Claims as a Service (CaaS)
Was your cargo damaged during loading or discharge? Or your client's cargo? No matter which side of the transaction you're operating on, we can assist, with expert contractual and legal knowledge to help you assess liability, who's really at fault, and how to properly address the claim.
Cargo Damage
Running past your laytime? Or staring at a demurrage bill you think is wrong? These terms get used interchangeably, and the difference decides who pays. We read the charter party and check the notice of readiness before a single day gets counted against you, whether you're defending a claim or pursuing one.